Answered By: Renee Cole Montgomery
Last Updated: Dec 12, 2014     Views: 2208

The link for downloading EndNote contains a zipped file. You will need to extract/unzip the file before you can download. If you are asked for a "product key" the file has NOT been unzipped/extracted. Once you unzip/extract the file you should not be instructed to enter a "product key". For more information on this refer to the following page: http://guides.ucf.edu/citations-endnote

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