Answered By: Rich Gause
Last Updated: Dec 12, 2014     Views: 57

So that we can provide a more focused answer and improve our services.

Your library/campus affiliation may put your question into context so that we can answer it without needing to ask you for clarification. For example, if you ask us "Is Adobe Acrobat Professional available on the library computers?", the answer may be different in the libraries at the various campuses. Similarly, if you are not affiliated with UCF then you won't have remote access to the library's subscription databases, so we would focus on identifying free online resources or make sure that we clarify which resources & databases will only be available if you make a trip to one of our campuses.

Likewise, your academic status provides context. An instructor asking about something "for my class" probably means something different than a student enrolled in that class. A graduate student often is looking for a more in-depth approach to a research project than a freshman who might only want to find five books or articles to cite for a short paper. If you're affiliated with an academic institution other than UCF, we might help you identify resources available through your home institution.

We might also use the campus affiliation to route the question to a particular librarian servicing that campus. That librarian will be most familiar with available resources to provide a more comprehensive answer. Plus, that librarian gains knowledge about the information needs of campus constituents, which aids in planning for future acquisition of resources for that campus.

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